Barruch Ben-Zekry is the Founder and CEO of Out&Back, a managed marketplace for outdoor gear leveling up the peer-to-peer resale experience. He joins the show to talk about why re-commerce has so much potential in the outdoors market, how building partnerships with brick-and-mortar stores helps drive growth in a largely digital industry, and why customer experience is central to sustainable growth.

Topics discussed:

• Barruch’s background in the apparel industry and how he came to found Out&Back
• How Out&Back found a niche in the outdoor gear re-commerce market
• The need for managed marketplaces adjacent to the peer-to-peer space
• Trust and convenience as the foundation for Out&Back’s business model
• Partnerships with brick and mortar stores as a supplementary sales channel
• The importance of partner alignment when expanding a collaborative strategy
• Why the customer experience is vital for any contemporary marketplace

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