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From Brick-and-Mortar to Click-and-Order: Navigating a Pandemic with Annie Cantrell of Blue Ribbon General Store

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General stores are important to their communities for a lot of reasons, but many have had to adjust quickly in order to stay in business through the COVID-19 pandemic. Today’s guest is Ann Cantrell, the owner of Annie’s Blue Ribbon General Store. In today’s episode, Annie explains how she decided to open a general store in the first place, what happened when the pandemic first hit, and how she thinks that things will change – or not – as things begin to return to normal.

Topics Discussed in Today’s Episode:

✔ How Annie ended up opening her own store ✔ When Annie’s store officially opened ✔ Annie’s initial feelings about shutting down for COVID-19 ✔ Changes Annie made for COVID-19 ✔ What types of products people were looking for as the pandemic went on ✔ The increase that Annie’s store saw in online sales ✔ How competition was affected by the pandemic ✔ Whether online sales will be more dominant as things return to normal ✔ New York’s workshare program ✔ Resources for businesses in danger of shutting down

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Details

General stores are important to their communities for a lot of reasons, but many have had to adjust quickly in order to stay in business through the COVID-19 pandemic. Today’s guest is Ann Cantrell, the owner of Annie’s Blue Ribbon General Store. In today’s episode, Annie explains how she decided to open a general store in the first place, what happened when the pandemic first hit, and how she thinks that things will change – or not – as things begin to return to normal.

Topics Discussed in Today’s Episode:

✔ How Annie ended up opening her own store ✔ When Annie’s store officially opened ✔ Annie’s initial feelings about shutting down for COVID-19 ✔ Changes Annie made for COVID-19 ✔ What types of products people were looking for as the pandemic went on ✔ The increase that Annie’s store saw in online sales ✔ How competition was affected by the pandemic ✔ Whether online sales will be more dominant as things return to normal ✔ New York’s workshare program ✔ Resources for businesses in danger of shutting down

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