What do retailers need to do to successfully blend their online and offline experiences? How will mobile solutions factor into the retail stores of the future? Today’s guest is Tim Kane, retail solutions consultant at Zebra Technologies, and he joins the podcast today to discuss the changes that are happening in the retail space. Listen in to hear what Tim has to say about changes that retailers should make as customers come back to stores post-pandemic, how retailers make decisions about brick and mortar solutions, and how retailers can best utilize labor.

Topics Discussed in Today’s Episode:

✔ What Zebra Technologies is all about
✔ Biggest changes that Tim has seen in customer behavior
✔ Whether online shopping behavior will stay the same or change post-pandemic
✔ Changes that retailers should make as customers come back to the stores
✔ General advice to retailers for combining online and offline experiences
✔ Example of a retailer experience that Tim really likes
✔ Three characteristics of customer profile that represents today’s brick and mortar retail store
✔ How to analyze and make a decision about brick and mortar solutions
✔ What retailers should be thinking about in their locations of the future
✔ Technologies that were adopted faster than Tim expected
✔ How retailers can best utilize labor
✔ Places Tim recommends visiting in Boston

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