Buying shoes can be a treat if you have the right shoe-buying experience. Today’s guest, Jared Margolis of Payless, wants to bring a clean, attractive, omnichannel experience to the shoppers that come to Payless, both in the US and internationally. Listen in to hear what Jared has to say about why he joined payless, what he thinks is important when it comes to omnichannel, and what kind of changes his company is making to the in-store experience.

Topics Discussed in Today’s Episode:

✔ Jared’s background
✔ Why Jared joined Payless
✔ How Jared approached his task
✔ What’s important to Jared when he talks about omnichannel
✔ What the company is trying to figure out before scaling again
✔ Whether there’s a focus on how consumer behavior has changed
✔ Changes to the in-location experience
✔ Great experiences Jared has seen in-location
✔ Favorite stores that Jared likes to shop in
✔ Advice for brands that want to reinvent themselves
✔ Jared’s favorite technology for on-location experiences
✔ Jared’s predictions on in-store experiences post-pandemic
✔ How inventory changes based on location
✔ Fun things to do in Miami

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